Tuesday, March 29, 2011

Etch-a-SketchPRO UPDATE

My etch-a-sketch is one year old and it's recieved quite a bit of use. However, after only one year of use, it's already broken. The pulley system is shot and the once occasional tangles or jolts in the stylus have become unbearable to the point you can't even draw a square. You can't even draw a straight line- the lines go jumping all over the screen.

Thats a shame, but not to worry... I just wrote a letter. Two letters actually, one to customer service and the other to the head offices of OHIO ART: the makers of Etch-a-Sketch.

General life lesson: write a letter if you've got something to say. If it's positive, companys appreciate the time and effort it takes to wrtite an old-school letter; thats to say nothing of the appreciation of your support for their product. And if your letter is negative, most companies are very concerned with customer service. My mom is a teacher and she has a segment of her syllabus where she has all the kids send a letter to a copany and they all compare to see who gets the best return gift.

I've written two letters. One was to a window company with a an etch-a-sketched version of their newspaper ad.

To show their appreciation, they sent me a lunchbox filled with sprites, two bags of Doritos and popcorn! Kinda strange appreciation gift but what else would a window company send?

Second letter I wrote was to Velveeta complaining about the confusing instructions on the box of their scalloped cheesy potatoes. They sent me a typed out version of instructions fit for a retarded person as well as two free coupons.

All together I'm two for two on my letters to companies. I'm expecting a reply within a week or two so I'll let you know how that goes; needless to say I was pretty heavy on the hints towards wanting them to at least replace my faulty and ruined etch-a-sketch. With this in mind, I'm expecting a replacement or a coupon or something awesome. An Etch-a-Sketch T-shirt would be cool. Hell, who knows, maybe they'll take a page from Champion Windows' book and send me a little picnic... Who cares, point is I'm getting gifts from companies. Can't go wrong.
Depending on the outcome of this letter, I might take stock of all the shit that bugs me and start writing.

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